To all customers.
Please see below for each swim school venue regarding our reopening and the covid protocols we must adhere to.
We have some customers who have NOT attended since the first lockdown in March last year, can I ask these customers to call the office to arrange lessons before attending as we have reduced numbers in the pool and in some cases lesson times have had to be changed. This will also give us the opportunity to explain the covid protocols before attending. Any customers who do not contact us by 17th April we will assume you no longer wish to continue with your lessons and any outstanding fees will be classed as spent.
If any customers have any questions we are in the office today 6th April between 12-3pm and will have all the information to hand, please call either the mobile number 07961 046532 or the office number 01543 500779 during these times.
We have also had our intensive courses confirmed at Great Wyrley Monday 12th April to Friday 16th April 9.30-10.00am for width classes, 10.00-10.30am for length classes 5 lessons at a cost of £35.00 and at Chase Terrace Monday 12th April to Friday 16th April 11.30am-12.00pm for width classes, 12.00-12.30pm for length classes 5 lessons at a cost of £35.00 we still have spaces available to book so please call to get your place and get your swimmers back up to speed!.
GREAT WYRLEY CUSTOMERS.
We will be restarting our normal lessons from Saturday 17th April, Monday 19th April, Tuesday 20th April, Wednesday 21st April, Thursday 22nd April and Friday 23rd April. Please attend at your normal class times. The covid protocols are the same as before so please come beach ready, only one parent allowed if possible, please follow the one way system, changing rooms can be used and customers must wear masks in the changing rooms.
CHASE TERRACE CUSTOMERS.
We will be restarting our normal lessons from Saturday 17th April, Wednesday 21st April, Thursday 22nd April and Friday 23rd April. Please attend at your normal class times. The covid protocols are the same as before so please come beach ready, only one parent allowed if possible, please follow the one way system, parents will still be required to wait on site but not in the pool building, changing rooms can be used and customers must wear masks in the changing rooms.
QUEEN MARYS CUSTOMERS.
We will be restarting our normal lessons from Saturday 17th April. Please attend at your normal class times. The covid protocols are the same as before so please come beach ready, only one parent allowed if possible, please follow the one way system, parents will still be required to wait on site but not in the pool building, changing rooms can NOT be used and customers must wear masks when entering the building to drop off and collect swimmers.
STREETLY CUSTOMERS.
We will be restarting our normal lessons from Saturday 24th April. Please attend at your normal class times. The covid protocols are the same as before so please come beach ready, only one parent allowed if possible, please follow the one way system, parents will be allowed on the poolside for beginners lessons only all other classes would parents please remain on site but not in the pool building, changing rooms should NOT be used if at all possible and customers must wear masks when entering the building to drop off and collect swimmers.
SMESTOW CUSTOMERS.
We will be restarting our normal lessons from Saturday 24th April. The Saturday lessons will be moving times due to operational reasons and the option of a better pool time. All Saturday customers will receive a call before 17th April to confirm new class times. The Sunday lessons we re-open from Sunday 25th April class times will be 1-1.30pm and 2-2.30pm. The covid protocols are the same as before so please come beach ready, only one parent allowed if possible, please follow the one way system, parents will be allowed on the poolside and social distancing should be maintained on the poolside, changing rooms can NOT be used at the end of the lessons and changing on poolside is NOT permitted.
NETHERSTOWE CUSTOMERS.
Unfortunately we have been informed that the pool has developed faults after been shut down during the latest lockdown, the extent of the faults are unknown at present and a service for the pool plant is booked for during the Easter holidays. Alongside the service a specialist pool operations company will be looking at all of issues with the pool and plant and will advise as to what is wrong, how bad the issues are and how long it will take to rectify and this should give us a potential opening date. Once I have this information I will update all of my customers however after speaking to the school they are hopeful that this is a short term issue considering the amount of works been completed already. Should any customers wish to transfer to Chase Terrace on a Wednesday, Thursday, Friday or Saturday we have some spaces available but they are limited due to the covid protocols so this will be done on a first come first serve basis. I am sorry again but please understand this is out of my control.
FINAL NOTE TO ALL CUSTOMERS.
Can I thank all of my customers for your continued support and patience, as a swim school we are looking forward to getting back into the water and please remember we are always here to help in any way we can.
Kind Regards Rob.